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Return Policy

Please be advised that all sales are final! Your order can not be altered or cancelled once placed on our website. 

When you purchase a magic effect, you are not only buying the actual prop, gimmick and instructions, but you are also buying secrets, performing rights and intellectual property. The true value of any magic trick is the SECRET. Therefore, once the SECRET is learned, you can’t return the item as you might do with other products.

We does not accept returns or offer refunds on any item if you simply change your mind, order incorrectly or decide that the item is not what you thought or not to your taste or liking. This is not only our policy but the common policy of most other magic suppliers in the world as well.

As an Australian business we are governed by statutory consumer rights. If an item is found to be faulty on arrival, in accordance with your consumer rights, we will repair or replace it for you. If an item can't be repaired or replaced we will refund the full payment of this item. You should notify us in writing within 3 days of receipt of "faulty item" and we will confirm that your return has been accepted by us. However please understand that the return postage will be at your own cost. 

We believes in the highest level of customer service and satisfaction. We feel that it is not only a good business practice, but we simply like to treat others as we would want to be treated ourselves! 

Thank you so much for your understanding and support! 

Should you have any further questions re our return policy please contact us via email: sales@taylorsmagic.com.au

 


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